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Workplace adjustments to support your performance

Workplace adjustments are changes to the work environment that allow employees with disability to work safely and productively.

Common types of workplace adjustments include adjustments to:

  1. work methods, such as providing additional training or mentoring or adjusting tasks
  2. work arrangements, including changes to working hours, for example to part-time hours, starting and finishing later or time off work for rehabilitation programs
  3. workplace equipment or facilities, including provision of additional software or equipment, such as voice activated software or ergonomic equipment
  4. work-related communications including the form or format in which information is available, such as providing documents to a person with low vision in text format rather than as scanned images.

In the event that some adjustment is required, there are many workplace products and solutions that can assist you to undertake job essentials, with financial assistance available for your employer to cover the cost of these, subject to approval.

Employers have a responsibility to provide reasonable adjustments for employees with disability to allow you to participate in the workplace on an equal basis.

If you believe that having an adjustment made to your work arrangements, equipment, workplace communications or other workplace practices would assist you, speak to your manager or ask the HR team for information.

Adjustments should also be available when you are being interviewed for an Australian Public Service (APS) job, or when you are attending training and development programs.

Government services—JobAccess and Employee Assistance Fund

The Australian Government provides financial assistance for equipment and other workplace adjustments. JobAccess Advisers are available to help you and your manager identify suitable equipment and modifications. There are also free workplace assessments available through the Employment Assistance Fund (EAF) to help make workplaces accessible.

Common adjustments and modifications that may be funded through the EAF include:

  1. items that improve physical accessibility such as ramps, toilets, parking, handrails on steps, clear markings or colour contrasts on steps, clearing aisles or moving filing cabinets
  2. sound reduction devices or air cleaning systems
  3. visual as well as audible fire alarms
  4. accessible communications, technology and strategies such as vibrating pagers, large screen computer monitors, video magnifiers, screen-reading or voice-activated software, information in alternative formats
  5. ergonomic or specialist equipment e.g. adjustable desks, manual handling devices, electric trolleys.

You may apply for assistance by completing an online Employment Assistance Fund application form at the JobAccess website.

JobAccess may be able to provide information about equipment, services and modifications and can guide you through the application process. Call a JobAccess Adviser on 1800 464 800.

The application process is designed to be flexible, simple and quick so that you get the right assistance as soon as possible.

Workplace modification assessments

The Employment Assistance Fund also provides a free workplace assessment to help identify required modifications. The assessment will examine the workplace and any work barriers and discuss suitable modifications, services and equipment. The assessor will make a recommendation which the JobAccess service will consider prior to final approval of the application.

More information

You can visit the JobAccess website (www.jobaccess.gov.au) or contact a JobAccess Adviser on 1800 464 800 for further information. The Employment Assistance Fund Guidelines are also available from the JobAccess website.

Last reviewed: 
9 December 2020