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Strengthening the performance framework: towards a high performance APS

The complexity of the work undertaken in the Australian Public Service (APS) is increasing, with a rise in the need for knowledge work, as well as the speed and frequency of change. Simultaneously, there is pressure to reduce costs while still meeting the growing expectations of the public and the
Government which presents a unique productivity challenge for the APS (Australian Public Service Commission [APSC], 2012). Ensuring that the APS achieves and maintains optimum levels of performance is, however, a complicated matter which needs to be addressed at four levels of activity: governance, organisational,
group and individual.

This paper was prepared in collaboration by the following:

  • Professor Deborah Blackman, University of Canberra
  • Dr Fiona Buick, University of Canberra
  • Professor Michael O'Donnell, University of New South Wales, Canberra
  • Professor Janine O'Flynn
  • Dr Damian West, Australian Public Service Commission

13 May 2013

Last reviewed: 
29 March 2018